ACA releases Quality Assurance Review recommendations

March 12, 2026


EDMONTON – Acute Care Alberta (ACA) has released recommendations from a Quality Assurance Review (QAR) stemming from an adverse event in the Grey Nuns Community Hospital Emergency Department on December 22, 2025.

A total of 16 recommendations have been posted to the ACA website, outlining systemic improvements that can be made both at the site and across the acute care system to help promote better outcomes and prevent similar events from occurring.

“The QAR process is designed to assess adverse events at a systemic level and identify actions that can be taken to improve the overall quality of care that patients receive and prevent similar outcomes in the future,” said ACA Interim CEO David Diamond. “I would like to thank everyone who participated in this QAR for their time and dedication to quality improvement. Our thoughts remain with this patient’s loved ones as they navigate this tremendous loss.”

The QAR’s recommendations range from practical solutions that can be implemented at the site level in the short term to longer term strategies that focus on system-wide improvements. The purpose of the QAR is not to assign blame but to identify ways to make the system better for patients across the province.

ACA is committed to fostering a culture of transparency and accountability in Alberta’s acute care system, which is why we are posting this QAR’s recommendations publicly and will post recommendations from future QARs whenever possible.

Acute Care Alberta is the provincial health agency dedicated to the governance and coordination of high-quality, timely and efficient acute care services across the province. Working in close partnership with acute care service providers and provincial health corporations, we drive improved emergency and acute care services for all Albertans. For more information, visit: acutecarealberta.ca.