The Acute Care Alberta Provincial Patient and Family Advisory Council (ACA PFAC) is a volunteer group of Albertans who bring firsthand experience as patients, family members, and caregivers within the healthcare system. Council members provide advice, perspectives, and insights based on their lived experiences to help inform the design, delivery, evaluation, and improvement of programs, services, policies, and initiatives across Acute Care Alberta.
The Council meets virtually on a monthly basis, creating opportunities for healthcare leaders, planners, and teams to engage directly with patient and family advisors. Through consultation and collaboration, members help ensure that the voices and experiences of patients, families, and caregivers inform decision-making and that people-centred care remains at the heart of system planning and improvement efforts.
Review our Terms of Reference, the Patient & Family Advisor role description, and our engagement charter How We Gather.
Evidence shows that the more patients and families are involved in the design, delivery and evaluation of health services, the more effective those services are at improving patient outcomes.
Interested in bringing a consultation to ACA PFAC? Reach out to us at acaprovincialpfac@acutecarealberta.ca to learn more.
For more information, read the Journal of Patient Experience article The Provincial Patient and Family Group for Alberta Health Services Transforms How Care is Planned and Delivered: A Decade of Experience.
Learn more about the ACA Provincial Patient & Family Advisory, email: acaprovincialpfac@acutecarealberta.ca
